Privacy Notice
Last Updated: October 5, 2026
Company Information
Brand Name:
Fynoravo
Company Name / Operating Company:
Jiangxi Xingyihai Trading Co., Ltd.
Person in Charge:
Yang Shunli
Registered Address:
Floor 2, No.99 Yuhu West 1st Road,
Xiaolan Economic & Technological Development Zone,
Nanchang County, Nanchang City,
Jiangxi Province, P.R.China
Email:
service@fynoravo.com
Phone:
+86 13565489462
Website:
fynoravo.com
Customer Service Hours:
Monday-Friday 9:00 AM-6:00 PM PDT
Fynoravo is operated by Jiangxi Xingyihai Trading Co., Ltd.
1. Company Information and Data Controller
For the purposes of applicable privacy laws, Jiangxi Xingyihai Trading Co., Ltd. acts as the data controller responsible for processing your personal information collected through our website.
All references to Fynoravo, we, us, or our refer to Jiangxi Xingyihai Trading Co., Ltd.
2. Information We Collect
When you visit or purchase from our website, we may collect the following categories of information:
Personal Information
We may collect:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Order details
- Payment-related information processed through secure third-party payment providers
Account and Communication Information
If you contact us, we may collect:
- Your name
- Email address
- Communication records
- Information you provide when requesting customer support
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website interaction data
- Pages viewed and browsing activity
This information helps us improve website performance and provide a better shopping experience.
3. How We Use Your Information
We use collected information for purposes including:
Order Processing
- Processing and fulfilling orders
- Confirming purchases
- Providing shipping updates
- Handling payments and refunds
Customer Support
- Responding to inquiries
- Resolving order issues
- Providing customer assistance
Website Improvement
- Understanding customer preferences
- Improving website functionality
- Enhancing product presentation and user experience
Marketing Communications
With your permission where required, we may send:
- Product updates
- Promotional information
- Special offers
You may unsubscribe from marketing communications at any time.
4. Payment and Third-Party Services
We work with trusted third-party service providers to operate our website and provide services, including:
- Shopify (website hosting and ecommerce platform)
- Payment processors
- Shipping and logistics providers
- Website analytics providers
- Security and fraud prevention services
These third parties only process information necessary to provide their services and are required to protect your information.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used for:
Essential Cookies
These cookies are necessary for:
- Website operation
- Shopping cart functionality
- Checkout processing
Analytics Cookies
These cookies help us understand:
- Website traffic
- Customer interactions
- Website performance
Marketing Cookies
These cookies may help us provide relevant advertising and measure advertising effectiveness.
You may manage or disable cookies through your browser settings or available privacy preference tools.
6. How We Protect Your Information
We use reasonable administrative, technical, and organizational measures to protect your personal information from:
- Unauthorized access
- Loss
- Misuse
- Disclosure
However, no online transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Provide customer services
- Meet legal and accounting obligations
- Resolve disputes
When information is no longer required, we take reasonable steps to delete or anonymize it.
8. Your Privacy Rights
Depending on applicable laws, you may have rights including:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Object to certain processing activities
To exercise your privacy rights, please contact us:
Email:
service@fynoravo.com
9. Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If you believe that a child has provided personal information, please contact us and we will take appropriate action.
10. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with a revised "Last Updated" date.
11. Contact Us
If you have any questions regarding this Privacy Notice or how we handle your personal information, please contact us:
Email:
service@fynoravo.com
Phone:
+86 13565489462
Customer Service Hours:
Monday-Friday 9:00 AM-6:00 PM PDT