Shipping Policy

Last Updated: October 5, 2026

Company Information

Brand: Fynoravo
Website: fynoravo.com
Operating Company / Legal Entity: Jiangxi Xingyihai Trading Co., Ltd.
Person in Charge: Yang Shunli

Registered Address:
Floor 2, No.99 Yuhu West 1st Road,
Xiaolan Economic & Technological Development Zone,
Nanchang County, Nanchang City, Jiangxi Province, P.R.China

Contact Email: service@fynoravo.com
Phone: +86 13565489462
Customer Service Hours: Monday-Friday 9:00 AM-6:00 PM PDT

Thank you for shopping with Fynoravo.

This Shipping Policy explains our order processing times, shipping methods, delivery estimates, and related shipping information for purchases made through fynoravo.com.

Throughout this Shipping Policy, “Fynoravo,” “we,” “us,” and “our” refer to Jiangxi Xingyihai Trading Co., Ltd.

1. Shipping Destinations

Fynoravo currently provides shipping services to customers within the United States only.

Orders are shipped to the address provided during checkout.

Customers are responsible for ensuring that all shipping information, including name, address, and contact details, is accurate before completing their purchase.

2. Order Processing Time

Orders are typically processed within 1–3 business days.

Processing time includes:

• Order verification
• Product preparation
• Quality inspection
• Packaging

Orders placed during weekends, holidays, or promotional periods may require additional processing time.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

3. Shipping Methods and Delivery Times

Fynoravo provides the following shipping options for eligible orders. All amounts below are in US Dollars (USD).

Estimated delivery times apply after shipment and do not include the 1–3 business days required for order processing.

The 180-day return period begins on the date of delivery. Eligible, approved returns include free return shipping when customers follow the return instructions provided by our customer service team.

Please review our Return & Refund Policy for complete return eligibility requirements and procedures.

4. Shipping Confirmation and Tracking

After your order has been shipped, we will send a shipping confirmation email containing available tracking information.

Customers can use the tracking number provided in the shipping confirmation email to check shipment progress.

Please allow some time for tracking information to become active after shipment.

5. Delivery Delays

Delivery times are estimates only and may vary depending on circumstances including:

• Carrier processing times
• Weather conditions
• Holidays
• Customs procedures
• Incorrect shipping information
• Other circumstances outside our reasonable control

If your order is delayed, please contact us so that we can assist with checking the shipment status.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If an order cannot be delivered due to incorrect or incomplete address information provided by the customer, additional shipping costs or reshipping fees may apply.

Please contact us as soon as possible if you need to update your shipping information after placing an order.

Address changes may not be possible once an order has been processed or shipped.

7. Customs Duties and Taxes

Customers are responsible for providing accurate delivery information required for shipment.

Depending on local regulations, additional customs duties, taxes, or import fees may apply.

Any applicable customs charges are the responsibility of the customer unless otherwise required by law.

8. Lost or Damaged Packages

If your package appears to be lost or arrives damaged during transportation, please contact us promptly.

Please provide:

• Order number
• Tracking number
• Photos of damaged packaging or products when applicable

Our team will review the situation and provide reasonable assistance to help resolve the issue.

9. Contact Us

If you have any questions regarding shipping, delivery status, or your order, please contact us:

Email: service@fynoravo.com